State Farm® Insurance Agent Darla Fausey

"Edit: new agency explained everything to me perfectly. My wife's car IS paid off, despite this agency telling me I still had to pay $145/mo going forward. Now I don't mind paying the remaining $58 this month. So long as I know all that previous money paid went to good use. Bill credit, paying off a car in full, whatever. But now my new monthly should be $112/mo. Fine. While everyone is very nice and cordial, I feel like we're getting ripped off somehow. Was told our monthly auto bill was going to be $145/mo. They/State Farm messed up and did not originally put both cars on the payment plan, so one was on a payment plan and the other was not. I called the agency and was under the impression things were going to get fixed. Then when I started getting emails saying to pay 2 different amounts, I went on the website and paid both to avoid cancelation. $83.95 for my car and $197.66 for my wife's. The $197 was supposed to pay my wife's car off in full. I paid SF nearly 2x my agreed upon monthly amount and the agency is saying that I still owe $50+ this month, citing some sort of "adjustment" that I was not informed of until just today. This seems unfair and fishy. Had they had properly gotten both cars on the payment plan initially this wouldn't have happened, but now I'm already looking at other companies to switch to a few months before the policy renews."

"They're super quick with responses and I've literally never had a bad interaction with anyone from this office!!"

"Wow! Huge difference from klebon on Shamokin street.. No one has to deal with nasty Elaine or uppity Dot at Greg klebons office..Darla is down to earth like the rest of us! So happy I switched. She treated me fair and most importantly like a human being with kindness and respect."

"Great agent"

"All of the above."

"Been a customer for years! I used to shop every 6mo but I stopped a while ago, just cant beat the offers I get here. Darla and staff are awesome, professional about everything, yet super friendly and down to earth."

"Never worked with a better insurance company."

"Awesome insurance agent!"

"Excellent customer service! Treat you like family."

"Awesome"

"Nice friendly service"

"Who really likes I insurance companies in the first place But darla is one of a kind She will bend over backwards to help you Her and her staff make insurance fun if you can believe that If you need insurance or information go see her in coal township plaza. All my insurance is taken care of because of them. I highly recommend this place"

"Work well with everyone"

"Great to deal with"

"Darla and her staff are so pleasant to work with. They always look out for the best interest of their clients and I recommend Darla to everyone because she is truly an insurance agent you can trust and rely on working hard for you!"